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Service Plans

Build YourPerfect Stack

Evolve's plans are modular — pick the schedules that fit your business, stack them together, and pay one flat monthly rate. No bundles you don't need, no gaps in coverage.

Pricing is customized per business based on user count, device count, and selected schedules. Contact us for a flat-rate quote tailored to your environment — no obligation.
Schedule A
Manage-IT

Proactive monitoring and management of your entire IT environment — servers, workstations, networks, and devices. Problems get caught and fixed before you feel them.

Pricing
Per user / month
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What's Included
RMM — 24x7 remote monitoring & management
Automated daily patch management
Keeper Password Manager for your team
Weekly & monthly network health reports
Technology lifecycle & warranty tracking
Quarterly Business Review with your account manager
20% hardware discount on applicable purchases
Vendor management & coordination
Microsoft 365 & Google Workspace tenant management
Firewall monitoring & management included
Office vs. Field Users: Office and field users are billed separately — field users at a reduced rate to reflect lighter day-to-day support needs. Mix and match based on how your team works.
Schedule B
Support-IT

End-user help desk and on-site support for day-to-day IT issues. Three tiers to match your response expectations and support volume.

Pricing
Per user / month
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Support Tiers
Standard
Unlimited remote help desk
2 hours on-site per month
Business hours support
Priority
Unlimited remote help desk
Unlimited on-site support
2 after-hours calls per month
Priority ticket queue
VIP
Unlimited remote & on-site
30-min emergency response, 24x7
Come-to-you priority dispatch
Covered items include: printers, OS troubleshooting, hardware drivers, email, file restoration, network diagnostics, Wi-Fi, QuickBooks, and most third-party applications. On-site support is mileage-free within all service hubs: Lubbock, Midland, Odessa, Amarillo, and Austin.
Schedule C
Protect-IT

Multi-layered cybersecurity defense. Three tiers that scale from essential endpoint protection to enterprise-grade 24x7 Security Operations Center monitoring.

Pricing
Per user / month
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Protection Tiers
Core
EDR / Managed antivirus
Proofpoint email security
MFA enforcement
Ransomware rollback (4 hr)
Advanced
Everything in Core, plus:
XDR — Extended Detection & Response
Quarterly phishing simulations
Monthly security awareness training
Monthly vulnerability scans
Dark web monitoring
Elite
Everything in Advanced, plus:
24x7x365 Texas-based SOC
Human-monitored endpoint protection
Quarterly security assessments
Schedule D
Rescue-IT

Data backup and disaster recovery built on the 3-2-1 method. Choose the coverage options that match what you can't afford to lose.

Pricing
Per seat or server
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Backup Options — Mix & Match
☁ Cloud-to-Cloud Backup

Immutable backup of Microsoft 365 and Google Workspace — email, OneDrive, Google Drive — to a separate cloud environment. Protects against accidental deletion and ransomware that targets your cloud data.

💻 Endpoint Backup

Cloud backup of individual workstations and laptops in immutable format. Enables fast recovery from ransomware, hardware failure, or accidental file deletion at the device level.

🖥 Server Backup

Dual-layer protection: on-premise backup for fast infrastructure recovery plus an immutable offsite cloud backup. Available in five capacity tiers from 500 GB to 4 TB, with custom options above that.

🔄 Full BCDR

Business Continuity & Disaster Recovery with an on-premise appliance enabling full environment virtualization. Near-instant failover — your servers spin up as virtual machines within minutes of any failure.

Optional add-on: Data Recovery Coverage eliminates labor charges for recovery events — so if you ever need us to pull you back from a disaster, there's no emergency bill on top of the crisis.
Schedule E
Comply-IT

IT compliance program for regulated businesses — HIPAA, CMMC, PCI-DSS, and more. Policies, assessments, insurance audits, and full audit-readiness support.

Pricing
By organization size
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What's Included
IT policies & procedures — developed & reviewed annually
Incident response plan — developed & reviewed annually
Quarterly compliance assessments with on-site scans
Corrective action tracking for identified gaps
Vendor risk questionnaire completion
Cybersecurity insurance policy audit
Quarterly compliance meetings with stakeholders
Ongoing risk review & audit readiness
Flat Monthly Pricing by Org Size
Small
1–10 Users
Mid-Size
11–25 Users
Enterprise
26+ Users
Comply-IT is billed as a flat monthly rate by size tier — not per-user. Contact us for pricing.
Schedule F
Add-Ons & SaaS

Bolt-on services and software that extend your stack — Microsoft 365 licensing, enhanced RiskPulse monitoring, holiday coverage, and mileage benefits.

Available Add-Ons
Microsoft 365
Basic, Standard, and Premium plans — licensed, provisioned, and fully managed by Evolve. Subject to Microsoft NCE annual commitment terms.
RiskPulse Enhanced
Monthly automated scan of your environment to track your decreasing cyber exposure over time — ongoing monitoring beyond the free one-time assessment.
Holiday+
Reduced-rate holiday support — waives the 2-hour minimum and holiday premium fee. Flat monthly add-on covering your entire organization.
Mileage Plus
Reduces mileage rate, removes the dispatch fee, and adds 25 miles to your covered radius from any service hub. One flat monthly rate for the whole organization.
How It Works

One Bill.
Everything Covered.

Pick your schedules, we quote one flat monthly number, and that's all you ever pay.

1
Discovery Call

We learn your environment, team size, industry, and pain points — usually 30 minutes.

2
Custom Quote

We recommend the right schedule mix and deliver a flat monthly quote — no per-incident surprises.

3
Onboarding

We deploy agents, document your environment, and get you fully set up — typically within 30 days.

4
Ongoing Support

60-minute response SLA, proactive monitoring, and a dedicated account manager from day one.

Not Sure Which Plans
You Need?

Most clients start with Manage-IT + Support-IT + Protect-IT. We'll tell you exactly what we'd recommend for your business — no pressure, no obligation.

Get a Custom Quote 806-451-1405